Contact
Write to us about an account, a charge or a file
Privacy requests, including access, correction and erasure: privacy@magicmis.app
Write from the address your account uses, so the account can be found without asking you for anything else, and say which company and which month it is about. Never send a password: nobody here will ask for one. There is no need to attach a file either — no person on our side can open the ones you uploaded, and none needs to.
Most answers are already in your account
- WalletEvery purchase, every charge and its tax invoice, and the price of each action.
- Your companiesEach company's Files and settings list its files, every time one was opened, its workbooks and its shared links.
- Privacy settingsExport everything we hold about you, or delete your account.
- Reset your passwordA link to set a new one, sent to the address on the account.
How the product works, what it costs and how your files are kept are on How it works, Credit packs and Security. The privacy notice names the grievance officer.